Frequently Asked Questions | Happy Bunny Club

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About Our Box


What is a Happy Bunny Club box?

A Happy Bunny Club box is full of rabbit toys & treats, delivered direct to your door every month which will certainly make your bunny very happy.

What is in the box?

Each box will contain 6 or 7 toys and treats, a hand sealed letter detailing our latest news and all of the ingredients in the box, all packed together with lots of hay.

Are all of the products safe?

The welfare of your bunny is a top priority for us. All the items in the box have been researched, chosen for their high quality and will not include dairy, eggs, seeds or corn.

Are your boxes safe for guinea pigs?

All of our boxes are safe for guinea pigs as well as rabbits. For other small animals please message us at hello@happybunnyclub.com

Is there new products each month?

Yes, each month will be a new selection of toys & treats ensuring your bunny never gets bored.



Shipping


Do you ship worldwide?

Yes we do, however we are unable to ship to Australia and Singapore.

When will I receive my box?

We ship all boxes on the 21st of each month, so you will receive your box within 7 days.

Are there shipping costs?

Yes, shipping to the UK is £2.99, Europe £7.99, Rest of World £12.99.  These are automatically added at checkout once your address has been entered.



Your Membership


How does a subscription work?

When you join the club you will receive a new box each month. We ship all boxes on the 21st, and you will be re-billed for your next both at the end of the month.

Can I cancel my subscription?

Yes, you can cancel anytime, just send us an email. You will still receive any boxes you have paid for, but will not be billed again.

Whats the difference between monthly, 3 month and 6 month plans?

The difference between these 3 plans is how much you pay each time, and how often they renew. For example, with a 3 month subscription you pay for 3 months at a time, and your membership renews every 3 months. The more you pay upfront, the greater the saving for you.

Do I get a box every month with the 3 and 6 month plans?

Yes, you simply pay for either 3 or 6 months at a time, but will still receive a new box each month.

How do I add a discount code?

On the checkout page there is the option to add a discount code.

What payment methods do you accept?

We accept all major credit and debit cards through our secure checkout. We use Stripe for our payment processors, one of the most secure and well established online payment processors.



Didn't answer your question?


Email us at hello@happybunnyclub.com and we'll be happy to help.